Access Innovations offers live remote technical support on our website directly through your web browser and internet connection, and it's so easy a novice can do it. It's as if we're sitting right in front of you. We can instantly view, diagnose, and resolve many technical issues without having a technician visit your location. This saves you from having to schedule a visit so you can get back to business quickly.
Our remote support connection is fully encrypted end-to-end and uses industry standard Secure Sockets Layer (SSL) and 128-bit Advanced Encryption Standard (AES). This encryption technology is to ensure complete security and confidentiality of the support session. This is the same standard used by online banking and online payment processing services. In simple words, this is extremely safe and secure.
We support all major operating systems and the support session is setup within seconds. This is just another way we try to save you time to get you back up and running as fast as possible.